The Gigamon Documentation Library provides the complete set of guides available in PDF format for the supported versions of GigaVUE products. Access the Online Documentation for the latest content updates. Additional Resources are continuously being developed based on popular requests.
| • | Click PDF Downloads and select the list of PDF guides you wish to view. |
| • | Click Online Documentation to open the latest content updates in a single, searchable format. |
| • | Click Additional Resources for Troubleshooting, Gigamon Validated Designs and API Reference. |
Get the Latest Documentation Updates Online
Bookmark this link.
Online product documentation provides the equivalent content of all the product PDFs for the release in a single, searchable, online format. It also includes additional features such as videos and animated images. PDF guides and online documentation are provided in each product release. The online documentation is updated even between releases.
If you lose this link, just visit the Gigamon Community to find the latest online documentation offerings. No login required. After accessing the online product documentation the first time, bookmark the link for future reference.
Access Release Notes
Release Notes provide important information about a software release, including new features, enhancements, supported platforms, limitations, and upgrade considerations. We strongly recommend reviewing the Release Notes before installing or upgrading GigaVUE software.
| • | For releases 6.13.xx and earlier, Release Notes are available for download from the Customer VÜE Community along with the software images. |
| • | Starting with release 6.14, Release Notes are published as part of the online documentation and are available directly from the Gigamon Documentation Portal. |
Access Known and Resolved Issues
Starting with release 6.14, the detailed list of Known Issues and Resolved Issues is available in the Customer VÜE Community. You must log in with your Customer VÜE Community account to view this information.
To access the Known and Resolved Issues list:
| 1. | Open a web browser and sign in to the Customer VÜE Community. |
| 2. | From the top menu, select More > Software & Release Notes > Known & Resolved Issues. The page displays the full list of issues. |
Additional Information
Contacting Technical Support
See https://www.gigamon.com/support-and-services/contact-support for Technical Support hours and contact information. You can also email Technical Support at support@gigamon.com.
Premium Support
Email Gigamon at inside.sales@gigamon.com for information on purchasing 24x7 Premium Support. Premium Support entitles you to round-the-clock phone support with a dedicated Support Engineer every day of the week.
Contacting Sales
Use the following information to Gigamon channel partner or Gigamon sales representatives.
Telephone: +1.408.831.4025
Sales: inside.sales@gigamon.com
Partners: www.gigamon.com/partners.html
The VÜE Community
The VÜE Community is a technical site where Gigamon users, partners, security and network professionals and Gigamon employees come together to share knowledge and expertise, ask questions, build their network and learn about best practices for Gigamon products.
Visit the VÜE Community site to:
| • | Find knowledge base articles and documentation |
| • | Ask and answer questions and learn best practices from other members. |
| • | Join special-interest groups to have focused collaboration around a technology, use-case, vertical market or beta release |
| • | Take online learning lessons and tutorials to broaden your knowledge of Gigamon products. |
| • | Open support tickets (Customers only) |
| • | Download the latest product updates and documentation (Customers only) |
The VÜE Community is a great way to get answers fast, learn from experts and collaborate directly with other members around your areas of interest.
Register today at community.gigamon.com
Questions? Contact our Community team at community@gigamon.com.
Documentation Feedback
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