Debuggability and Troubleshooting

Use the following information to help diagnose and resolve GigaVUE V Series Nodes issues.

Sysdumps

A sysdump is a log and system data package generated when a GigaVUE V Series Node experiences a crash (such as kernel, application, or hardware failure). These files are essential for debugging.

You cannot download sysdump files if the associated fabric component is deleted or unreachable.

Sysdumps—Rules and Notes

Consider the following points before you generate sysdumps:

  • ■   You can generate only one sysdump file at a time for a GigaVUE V Series Node.
  • ■   You cannot generate a sysdump file when generation of another sysdump file is in progress.
  • ■   The limit of sysdump files available per GigaVUE V Series Node is six. When you generate a seventh sysdump file, the file overwrites the first sysdump file.
  • ■   You can download only one sysdump file per GigaVUE V Series Node at a time.
  • ■   You can delete sysdump files in bulk for a GigaVUE V Series Node.
  • ■   To ensure efficient usage, the system limits the number of simultaneous sysdump generation requests to 10 GigaVUE V Series Nodes.
  • ■   GigaVUE V Series Node sysdumps are not stored in Fabric Manager but generated and stored on the GigaVUE V Series Node itself.

Generate a Sysdump File

To generate a sysdumps file:

  1. Select the required node, and use one of the following options to generate a sysdump file:
    • ■  Select Actions > Generate Sysdump.
    • ■  In the lower pane, go to Sysdump, and select Actions > Generate Sysdump.
  2. View the latest status, click Refresh.

 

 

Other Actions

  • To download a sysdump file, select the file in the lower pane, and then click Actions > Download.

  • To delete a sysdump file,

    1. Select the file in the lower pane.

    2. Select the desired sysdump file.

    3. Select Actions > Delete.

  • To bulk delete, select all the sysdump files, and then select Actions > Delete All.