Debuggability and Troubleshooting

Use the following information to help diagnose and resolve GigaVUE V Series Nodes issues.

Sysdumps

A sysdump is a log and system data package generated when a GigaVUE V Series Node experiences a crash (such as kernel, application, or hardware failure). These files are essential for debugging.

Note: You cannot download sysdump files if the associated fabric component is deleted or unreachable.

 

Sysdumps—Rules and Notes

Consider the following points before you generate sysdumps:

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  You can generate only one sysdump file at a time for a GigaVUE V Series Node.

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  You cannot generate a sysdump file when generation of another sysdump file is in progress.

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  The limit of sysdump files available per GigaVUE V Series Node is six. When you generate a seventh sysdump file, the file overwrites the first sysdump file.

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  You can download only one sysdump file per GigaVUE V Series Node at a time.

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  You can delete sysdump files in bulk for a GigaVUE V Series Node.

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  To ensure efficient usage, the system limits the number of simultaneous sysdump generation requests to 10 GigaVUE V Series Nodes.

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  GigaVUE V Series Node sysdumps are not stored in Fabric Manager but generated and stored on the GigaVUE V Series Node itself.

Generate a Sysdump File

To generate a sysdumps file:

 

1. Select the required node, and use one of the following options to generate a sysdump file:

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     Select Actions > Generate Sysdump.

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     In the lower pane, go to Sysdump, and select Actions > Generate Sysdump.

2. View the latest status, click Refresh.

 

 

 

Other Actions

• To download a sysdump file, select the file in the lower pane, and then click Actions > Download.

• To delete a sysdump file,

  1. Select the file in the lower pane.

  2. Select the desired sysdump file.

  3. Select Actions > Delete.

• To bulk delete, select all the sysdump files, and then select Actions > Delete All.