Upgrade GigaSMART Cards
This section describes the steps to upgrade the software on GigaSMART cards using GigaVUE‑FM for GigaVUE ® HC Series. You can upgrade your GigaSMART card using an image located on an external image server or on your local server or machines.
Refer to the following sections:
Upgrade GigaSMART card using External Image Server
This section provides the steps for upgrading the GigaSMART card from an image stored on an external server. The image can be transferred from the server using the SCP file protocol.
To upgrade a GigaSMART card with an image stored on an external image server, you must sequentially perform the tasks in the following table:
Upload image to external image server
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1.
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Upload the image to the external image server to make it available to GigaVUE-FM. To obtain software images and download the software, register on the Gigamon Customer Portal |
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2.
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Add the image server to GigaVUE-FM. This will store the server's credentials, image file name, and IP address on GigaVUE-FM. |
Add the external server to GigaVUE‑FM
To add the image from the external server, perform the following steps:
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1.
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On the left navigation pane, click  . |
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2.
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Go to System > Images > External Servers. |
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Click Add. The Add External Server page appears. |
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4.
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In the Add External Server page enter the following details: |
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An alias to help identify the image server. |
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The host IP address of the server. |
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The protocol to use for the download: SCP. |
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The user name and password. |
The External Server page displays the newly added external server.
Upgrade GigaSMART card using External Image
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Go to  > Physical > GigaSMART Upgrade. |
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Select one or more nodes or clusters to upgrade. |
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3.
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Click Upgrade to view the GigaSMART Upgrade page. |
The GigaSMART Upgrade page provides the node details such as Host Name, IP Address, Role, and Version along with GigaSMART card details.
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4.
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Enter the name in the Task Name field. |
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5.
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Select the radio button External Image Server from the Image Server. |
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6.
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Select the server in which the image is stored from the Image Server drop-down list box. |
Note: If the image server is not available in the Image Server drop-down list box, Click Add External Server and enter the details provided in Step 4 in the section Add the external server to GigaVUE‑FM
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Enter the path used for storing the image as required. |
For Example:
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GigaVUE-HC3 (GEN2 GigaSMART File Path)
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GigaVUE-HC1 (GEN3 GigaSMART File Path)
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Enter the time for performing the upgrade. The following are the options available: |
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Immediate—The upgrade is performed immediately. |
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Scheduled—The upgrade is performed at a scheduled time. Select the date and time. |
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Select the required cards from the devices to upgrade. |
GigaVUE‑FM notifies the various stages of the upgrade and also the upgrade process's completion.
Upgrade GigaSMART card using Internal Image Server
This section provides the steps for upgrading GigaSMART card when the image is available on the internal server.
To upgrade a GigaSMART using internal image files, you must sequentially perform the tasks in the following table:
Download Image
Download the images from the Gigamon website and place them where they can be uploaded to GigaVUE-FM. Register on the Gigamon Customer Portal to obtain software images and download the software.
Upload the image file to GigaVUE‑FM
To upload the images file to GigaVUE-FM, follow these steps:
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1.
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On the left navigation pane, click . |
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2.
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Go to System > Images > Internal Image Files and do the following: |
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a.
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On the Internal Image File page, click Upload. |
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b.
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Click Choose to locate the image file on the Upload Internal Image Files page. |
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c.
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Click OK to upload the file. The page displays the progress of the upload. |
After the upload, the GigaSMART card image for the upgrade is available on the Internal Images Files page.
Upgrade GigaSMART card using Internal image
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Go to > Physical > GigaSMART Upgrade. |
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Select one or more nodes or clusters to upgrade Nodes that need to be upgraded. |
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3.
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Click Upgrade to view the GigaSMART Upgrade page. |
The GigaSMART Upgrade page provides the node details such as Host Name, IP Address, Role, and Version along with GigaSMART card details.
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4.
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Select the radio button Internal Image Server from the Image Server Type. |
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5.
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Select the version you that you are upgrading from the Version drop-down list box. |
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6.
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Enter the time for performing the upgrade. The following are the options available: |
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Immediate—The upgrade is performed immediately. |
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Scheduled—The upgrade is performed at a scheduled time. Select the date and time. |
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7.
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Select the required cards from the devices to upgrade. |
Note: If the image server is not available in the Image Server drop-down list box, Click Add Internal Server and perform the actions provided in Step 2 in the section Upload the image file to GigaVUE‑FM
Note: You can only upgrade to another instance of the current version or the immediate next version. Downgrading to a lower version is not supported through the UI.
GigaVUE‑FM notifies the various stages of upgrade and upgrade process's completion.
Note: When you change the IP address of the GigaVUE‑FM instance using the jump-start configuration, the internal database and the in-memory caches of the GigaVUE‑FM instance are not updated. The Database continues to have the IP address of the old GigaVUE‑FM, and the image upgrade using the internal server option does not work. To fix this, you must restart the GigaVUE-FM instance after upgrade.
On the left navigation pane, click and select Events, to monitor the progress and status of the upgrade. Also, email notifications are sent if email notifications have been configured.
