Manage GigaVUE‑FM License

You can manage GigaVUE-FM licenses from the GigaVUE-FM GUI. To access the GigaVUE‑FM license(s) page:

  1. On the left navigation pane, click
  2. Select System > Licenses > Fabric Manager.

This page lists the Challenge MAC address of GigaVUE-FM, GigaVUE-FM license type and the applicable licenses for the various cloud platforms and the virtual nodes.

Use the following buttons to manage GigaVUE-FM licenses:

Button

Description

Activate License

Use this button to activate the GigaVUE-FM licenses. Refer to Activate GigaVUE‑FM License section for more information.

Delete

Use this button to delete the licenses. Refer to Delete GigaVUE‑FM License the details.

Revoke

Use to button to revoke the licenses. Refer to Revoke License section for details.

Export

Use this button to export the details in the Activate Licenses page to a CSV or XLSX page.

Obtaining a New License

Contact your Sales representative to obtain a new license for GigaVUE‑FM Nodes (see Contact Sales for the contact information).

Activate GigaVUE‑FM License

To activate the license key, you need the following:

Entitlement ID Locate the email sent to you by Gigamon containing the licensing information for your installation. This email contains one or more EID (Entitlement ID) values.
Challenge MAC Locate the Challenge MAC displayed in the GigaVUE-FM GUI. The license is only valid with the corresponding MAC address. If GigaVUE‑FM is deleted or re-installed, contact Gigamon Support

To activate a license:

  1. On the left navigation pane, click , and select System > Licenses > Fabric Manager.
  2. Click Activate to activate a GigaVUE-FM license.

  3.  The Activate your license pop-up appears with instructions to:
    1. Download the Fabric Inventory File, which is a JSON file that contains the details about GigaVUE-FM.For more information about fabric inventory file, refer to the section What is a Fabric Inventory File? in the FAQs for Licensing chapter.
    2. Upload the Fabric Inventory file to the Gigamon License Portal. Refer to the Gigamon License Portal section for instructions on how to activate the licenses from the portal.
    3. After activating the license, record the license key or keys.
    1. Return to GigaVUE‑FM GUI.
    2. Click the Add FM License link in the pop-up that appears. The Add License page is displayed. Enter the license key.
    3. To add more than one license, click the + button.
    4. Click Save.

The license and its description is added to the Licenses page.

Delete GigaVUE‑FM License

To delete a license, do the following:

1.   On the left navigation pane, click .
2. Go to System > Licenses > Fabric Manager.
3. Select the license key to be deleted.
4. Click Delete to delete the license.

A deleted license can be added again to GigaVUE-FM and can be reused.

Revoke License

To revoke a license, do the following:

1.   On the left navigation pane, click .
2. Go to System > Licenses > Fabric Manager.
3. Select the license key to be revoked.
4. Click Revoke to remove the license.

Once a license is revoked, you cannot add the license again in GigaVUE-FM.

Note:  A separate revocation key is not generated for revoked licenses.

Retrieving a Lost License

If you lost an existing license, contact Gigamon Technical Support for assistance. For the contact information, refer to Contact Technical Support.

Contact Sales

Use the following information to Gigamon channel partner or Gigamon sales representatives.

Telephone: +1.408.831.4025

Sales: inside.sales@gigamon.com

Partners: www.gigamon.com/partners.html