Getting Help

Contacting Gigamon

Gigamon provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or product catalog.

Availability varies by country and product, and some services may not be available in your area. To contact Gigamon for sales, technical support, or customer-service issues:

1. For support, go to gigamon.com/support-and-services/contact-support.

2. For sales, inside.sales@gigamon.com or +1 408-831-4025

Locating your system Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Gigamon to route support calls to the appropriate personnel.