GigaVUE-FM Copilot

Note:  GigaVUE-FM Copilot is released as a Limited Availability (LA) feature, providing you with the opportunity to evaluate its capabilities before its General Availability (GA) release. For access to LA software please contact your Gigamon account team or file a support case and ensure you have reviewed the LA Terms and Conditions. You can file support cases with Gigamon support during the LA period and provide feedback to Gigamon on your experience with GigaVUE-FM Copilot.

GigaVUE-FM Copilot is an AI-powered conversational assistant integrated directly into GigaVUE‑FM. With GigaVUE-FM Copilot, you can:

■

Get accurate answers directly sourced from Gigamon product documentation and GigaVUE‑FM.

■

Streamline deployment and daily operations with step-by-step configuration and troubleshooting guidance.

■

Access both CLI and GUI instructions tailored to your needs.

■

Receive secure, role-based responses—administrators get configuration-aware information; others receive documentation-only answers.

■

Summarize system health and status to highlight the most relevant details for your GigaVUE‑FM managed deployment.

What GigaVUE-FM Copilot Can Do

■

Find the right documentation and get answers: Jump straight to the most relevant content in Gigamon documentation, with links and citations to exact answers. Receive detailed, accurate responses about GigaVUE‑FM features and workflows, GigaVUE‑FM physical and virtual visibility nodes and integrations, and networking concepts, all while maintaining conversation context for natural follow-up questions.

■

Assist with configuration: Answer queries and provide clear step-by-step instructions for configuring the GigaVUE‑FM system, physical platforms, and cloud suite. The system retrieves information from the documentation and from GigaVUE‑FM.

■

System Status: Answer questions and provide summaries about current system status, health, usage, and configuration.

■

Troubleshoot faster: Walk through open issues (alarms), errors and provide insights with specific root causes and further steps necessary to understand and fix based on GigaVUE-FM data and Gigamon documentation.

■

AI Usage Telemetry: Continuously improve recommendations over time using anonymized AI usage telemetry and user feedback, while protecting sensitive information through automatic redaction of common identifiers.

How GigaVUE-FM Copilot Works

The GigaVUE-FM Copilot applies Gen AI capabilities (Large Language Models enhanced with Retrieval Augmented Generation) to Gigamon documentation along with configuration and system data on your GigaVUE‑FM instance. GigaVUE-FM Copilot uses an external LLM provider to process your natural language queries and generate contextual responses tailored to your Gigamon environment.

Key capabilities include:

■

Delivering guided steps based on your environment

■

Providing direct references to relevant sections of the Gigamon documentation set

■

Using your existing GigaVUE‑FM resources and Amazon Bedrock environment.

■

Augmenting responses by combining Gigamon documentation with your internal GigaVUE‑FM data.