Handshake Alert: unrecognized_name

When setting up the OpenStack connection in GigaVUE-FM, the GigaVUE-FM logs might show a handshake alert: unrecognized_name error. This error is related to a Server Name Indication (SNI) error. Starting with Java 7, the JDK does not ignore the unrecognized name warning. To resolve this issue, perform either of the following:

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Fix the configuration on the server where the error is occurring.

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Ignore the warning on the client side (GigaVUE-FM server) by using the Java system property --Djsse.enableSNIExtension=false while launching GigaVUE-FM.

Contact support for information on how to use the Java system property. However, this is not recommended for security reasons.