View the Health Status of a Solution

The health of an Application Intelligence solution is determined by the health status of the following components, and the configuration status during deployment of the solution in a device:

■   IP interface
■   Source Port
■   Destination Port
■   GigaSMART Engine

You can view the health status of the solution by a color indication next to the name of the solution as shown in the following figure:

The health status of a solution is indicated by the following colors:

Color

Health Status of a Solution

Green

Healthy - All the components in a solution are functioning properly.

Red

Unhealthy - Any of the components in a solution is not functioning properly.

Amber

Partially Healthy

You can also view the reason for a failover when you hover your mouse over the color indicator next to the name of the solution. To avoid this scenario:

  1. On the right side of the top navigation bar, click .
  2. On the left navigation pane, select System > Thresholds.
  3. Set the threshold value of GigaSMART engine port packet drops to zero.

The following table provides the health state of the Application Intelligence solution corresponding to the health state of its associated components:

Table 1: Health status of Solution Vs Health status of Associated Components

Health Status of a Solution

GSGroup

IP Interface

Network Port and Tool Port

Metadata Exporter

Configuration Deployment Status

Red

Unhealthy

Healthy

Healthy

Healthy

Success

Amber

Partially Healthy

Healthy

Healthy

Healthy

Success

Red

Healthy

Unhealthy

Healthy

Healthy

Success

Amber

Healthy

Partially Healthy

Healthy

Healthy

Success

Amber

Healthy

Healthy

Some Maps are Unhealthy/Partially Healthy

Healthy

Success

Red

Healthy

Healthy

All Maps are Unhealthy

Healthy

Success

Red

Healthy

Healthy

Healthy

All Metadata Exporters are Unhealthy

Success

Amber

Healthy

Healthy

Partially Unhealthy

Healthy

Success

Amber

Healthy

Healthy

Healthy

Some metadata exporters are Unhealthy

Success

Red

Healthy

Healthy

Healthy

Healthy

Failed

Amber

Healthy

Healthy

Healthy

Healthy

Partial Success

Red

Healthy

Healthy

Healthy

Healthy

Failed

Green

Healthy

Healthy

Healthy

Healthy

Success

To view the details of a solution, click View Details > Troubleshoot. For more details, refer to View the Details of an Application Intelligence Session.

The solution page provides you the details of the health status of its associated components.