Collect Information for Technical Support

Collecting the following information can help Technical Support:

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Sysdumps/debug dumps for all nodes in the cluster

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Sysdumps for nodes that observed a crash entering safe or limited mode

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Debug dumps for nodes that did not observe a crash

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Console logs

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CLI histories

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CLI or H-VUE screen captures

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SNMP captures

To generate a system dump file, refer to Generate Sysdump or Debug Dump File.

To contact technical support, refer to Contact Technical Support.