Ensure that the status of the ThreatINSIGHT Sensor is Online. You can view the status and alias of the ThreatINSIGHT Sensor in the following pages:

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GigaVUE‑FM—In the Tools page, select the ThreatINSIGHT Sensor that you have deployed, click the vertical ellipsis, and then select View Details.

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Gigamon ThreatINSIGHT Customer Portal—Click the icon, and then select Sensors.