Handshake Alert: unrecognized_name

When setting up the OpenStack connection in GigaVUE‑FM, the GigaVUE‑FM logs might show a handshake alert: unrecognized_name error. This error is related to a Server Name Indication (SNI) error. Starting with Java 7, the JDK does not ignore the unrecognized name warning. To resolve this issue, perform either of the following:

■

Fix the configuration on the server where the error is occurring.

■

Ignore the warning on the client side (GigaVUE‑FM server) by using the Java system property --Djsse.enableSNIExtension=false while launching GigaVUE‑FM.

Contact support for information on how to use the Java system property. However, this is not recommended for security reasons.